Frequently Asked Questions
What forms of payment do you accept?
We take PayPal, Visa, Mastercard, American Express or Discover.
Is my credit card information secure?
Absolutely. McFarApparel.com uses SSL, the leading standard for digitally transmitting sensitive data, to encrypt our checkout process. SSL attaches a unique code to your credit card information that prevents third party sites from seeing or accessing it.
Can I change or cancel my order once I’ve placed it?
Of course! As outlined in our return policy, we have a 100% satisfaction guarantee. Please contact Support@McFarApparel.com with your name, order number, and any changes that you’d like us to make and we'll be happy to make them prior to shipment.
Where are your products shipped from?
We ship our products directly from the United States. At this time, we ship to the contiguous United States only.
*Duties, taxes, and/or import fees are not included in our cost of shipping.
Can I check the status of my order?
Yes. Simply follow the receipt link listed in your confirmation email to view the status of your order or send an email directly to Support@McFarApparel.com for an update.
What is your return policy?
If you received a defective item, we'll happily replace it. Faulty items will be exchanged for the same type of product in the same size.
If you’re unsatisfied with your purchase for any reason, you may return it within 30 days for an exchange only.
Since we print every product when it is ordered we cannot process refunds. Please be sure to check our size chart before ordering or send us an email for questions.
Please contact us at Support@McFarApparel.com for further information.
All of our items are made by hand at the time of purchase. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment and shipped.
When will my order ship?
Printing shirts may take up to 72 hours to print then 48 hours for USPS.com to update tracking information on their website.
At this time, we can only accept orders from U.S. customers and can only ship to addresses in the lower 48 states and the District of Columbia.
*McFarApparel.com is currently not shipping outside the United States.
Do you carry petite, larger, additional, plus, or extended sizes of your clothing?
We know not everyone is built the same, and we do our best to offer sizing that accommodates all body types. Depending on the style of apparel, we carry sizes that range from S to XL. Please note that our sizing options are limited to the availability of our apparel supplier.
I’m unsure about a size or I have a fit question. How do I find this information?
Available sizes and measurements for each style of apparel are listed in our sizing chart.
Can I use more than one discount code?
We will only honor one discount code per order. If you have more than one discount code please make sure to complete separate orders.
Still have a question?
Email us at Chloe@McFarApparel.com and our customer service team will be happy to give you a hand.